A Strong Commitment to Service

We are here to support your goals for a successful medical practice.

We know your reputation depends on the quality of care you deliver, and we believe that quality should include the billing experience.

We mail complete, accurate and timely invoices and letters that extend your standard of service and emphasize your professionalism.

For questions, patients have quick access to our experienced and caring office staff without having to dig through a complex phone menu system.

Our website Patient Center also provides answers to many common questions.

In difficult payer situations, RMI works cooperatively with your patients to develop payment plans they can meet. Our goal is to ease the patient’s burden while helping you get paid in a timely manner.

Our philosophy is that we are an extension of your practice, so we make sure we are accessible, ready, and able to help when you call.

We assure quick access to a high-level administrator when you have an important and/or urgent request. If you are looking for information from your billing data, we’ll provide it.

Just tell us what you need, and we’ll generate the right reports.

We are attentive to your business challenges and will help research and analyze billing-related issues that affect your practice.

We are always happy to help.

PEOPLE, TECHNOLOGY AND PROCESSES DELIVERING EXCELLENCE

With a large staff and over a decade of radiology billing experience, RMI has the strength you need.

Our billing and collection personnel possess an average of 10 years experience, and they “know the ropes,” particularly in the specialty of radiology billing.

We make sure our staff maintains professional skills through comprehensive training and continuing education programs that include everything from local seminars to out-of-town, week-long conferences.

Our staff radiologist coaches our collections and appeals associates on difficult cases to capture all the charges and pursue improperly declined payments.